Jon San Agustin

Product Designer

I’m Jon San Agustin, a Senior Product Designer with a strong track record of delivering scalable, user-centered solutions across complex digital products. With a foundation in operations at high-growth startups like Postmates and Lyft, I bring a unique blend of business acumen, systems thinking, and executional craft to every project.

Since transitioning into design in 2019, I’ve led end-to-end initiatives—from research and strategy to high-fidelity execution—helping teams ship impactful products that balance user needs with business goals. I specialize in simplifying complexity, designing for clarity, and collaborating cross-functionally to move fast without compromising quality.

Tools

Figma

Framer

Webflow

Slack

ChatGPT

v0

Experience

Senior Product Designer

PatientFi

Oct. 2023 - Current

At PatientFi, I led the redesign of the finance application and patient portal, improving usability, completion rates, and trust through streamlined workflows and API integration with Launch Servicing. I also enhanced the provider portal to simplify treatment planning and contributed to refining the loyalty program for better engagement and seamless platform integration.

Senior Product Designer

PatientFi

Oct. 2023 - Current

At PatientFi, I led the redesign of the finance application and patient portal, improving usability, completion rates, and trust through streamlined workflows and API integration with Launch Servicing. I also enhanced the provider portal to simplify treatment planning and contributed to refining the loyalty program for better engagement and seamless platform integration.

Senior Product Designer

PatientFi

Oct. 2023 - Current

At PatientFi, I led the redesign of the finance application and patient portal, improving usability, completion rates, and trust through streamlined workflows and API integration with Launch Servicing. I also enhanced the provider portal to simplify treatment planning and contributed to refining the loyalty program for better engagement and seamless platform integration.

Product Designer

PrimaHealth Credit

July 2021 - Oct. 2023

At PrimaHealth Credit, I led the design of the provider enrollment application, driving growth in underwriting and approvals, and developed an internal sales analytics platform that supported revenue growth for healthcare providers. I also spearheaded the member portal design, enabling providers to manage payments and loan information, and created a scalable design system to improve brand alignment across all products.

Product Designer

PrimaHealth Credit

July 2021 - Oct. 2023

At PrimaHealth Credit, I led the design of the provider enrollment application, driving growth in underwriting and approvals, and developed an internal sales analytics platform that supported revenue growth for healthcare providers. I also spearheaded the member portal design, enabling providers to manage payments and loan information, and created a scalable design system to improve brand alignment across all products.

Product Designer

PrimaHealth Credit

July 2021 - Oct. 2023

At PrimaHealth Credit, I led the design of the provider enrollment application, driving growth in underwriting and approvals, and developed an internal sales analytics platform that supported revenue growth for healthcare providers. I also spearheaded the member portal design, enabling providers to manage payments and loan information, and created a scalable design system to improve brand alignment across all products.

Education

Santa Monica College (IxD Program)

Bachelor's Science Degree in Interaction Design

2021- 2023

Santa Monica College (IxD Program)

Bachelor's Science Degree in Interaction Design

2021- 2023

Santa Monica College (IxD Program)

Bachelor's Science Degree in Interaction Design

2021- 2023

Got questions?

Please reach out if you are interested in my work or want to chat. Thank you!

Got questions?

Please reach out if you are interested in my work or want to chat. Thank you!

Got questions?

Please reach out if you are interested in my work or want to chat. Thank you!

Built in Framer · Made by Jon San Agustin

Built in Framer · Made by Jon San Agustin

Built in Framer · Made by Jon San Agustin

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